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OUR SETTLEMENTS


Third Party Data Processing

This section gives you specific information on the processing of your personal data for each of the Third Part Services outlined below


What data we process (Article 13, paragraph 1 (a), Article 15 (b) GDPR)

Contact details
First name, last name, email address(es)

Internet traffic data
Logs, originating IP address


How long is your data stored? (Article 13, paragraph 2 (a) GDPR)

In regard to the provisions of the applicable laws, the personal data outlined below shall be stored for the period indicated:

Contact details
in accordance with the provisions outlined in Section 8 – Hotel Savoy – S.I.S.A. SRL Privacy Policy

Internet traffic data
in accordance with the provisions outlined in Section 8 – Hotel Savoy – S.I.S.A. SRL Privacy Policy



Handy

‘’Handy’’ is a complimentary smartphone (Third Part Service) you will find in your hotel room at Hotel Savoy. ‘’handy’’ will offer you the following benefits:

Unlimited Local and International Calls*
Free Internet Access
Latest Travel Finds
Exclusive Brand Promotions
Speed Dial to Hotel Services
For the purpose of the Personal Data (Privacy) Ordinance (the Act), the data controller is Tink Labs of 1/F 101 Kings Road, North Point, Hong Kong

For more information visit the ‘handy’ terms and condition section: https://www.handy.travel/en/terms-and-conditions



Blastness

In compliance with Article 4 of GDPR 679/2016, the Data Controller and System Administrator for the www.savoy.it website and the www.blastnessbooking.com online booking platform integrated in the site is BLASTNESS S.r.l. with registered offices at 27 Piazza J.F. Kennedy, 19125, La Spezia (SP), Tel. 0187 599737- Fax 0187 020349 – email: info@blastness.com. For more information, consult the Blastness section: http://www.blastness.com/#about



Toc Toc

TocToc is the innovative Customer Engagement, Identification & Sale platform, which builds real contact, Human to Human, between customers and companies online. A multi-channel tool to offer personalized Purchase and Support Experiences on your site

Makes immediate and faster Customer Service
Gets qualified leads
Increases sales
Optimizes Digital Marketing campaigns investments

For the purpose of the Personal Data (Privacy) Ordinance (the Act), the data controller is TocToc SRL, with registered office in Rome, via Alessio Baldovinetti, 83

For more information, consult the TOC TOC
‘Terms and Condition’ section https://www.toctoc.me/en/terms-and-condition/
Sezione 'Privacy Policy' https://www.toctoc.me/en/privacy/



Review Pro

‘’Review Pro’’ manages guest feedback more easily and efficiently thanks to the fully-integrated platform which combines online reputation and guest surveys in one tool.

Key Feature:

Flexibility & ease of use
Quickly create and send customized surveys in up to 36 languages. We offer the flexibility to have a core survey and create question modules based on specific hotels, segments or guest types.

Advanced question logic
Display or hide questions based upon guest responses, making the survey more relevant to each guest and giving you more detailed feedback to help prioritize operational, service or product related improvements.

In-stay surveys
Send short surveys while guests are still on property to identify the need for service recovery. Take corrective action before guests check out to help improve satisfaction and reduce negative online reviews.

Sentiment analysis
Identify positive and negative comments related to guests’ experiences in more than 26 categories to help prioritize operational/service improvements.

For more information, consult the Review Pro sections:
‘Terms and Condition’ section https://www.reviewpro.com/terms-conditions/
Sezione 'Privacy Policy' https://www.reviewpro.com/it/privacy-policy



N2S – The WI-FI Service

N2S develops, deploys and operates cloud based WiFi services. The Savoy’s guests can use the WI-FI service when they lodge in just by logging to the web-based registration service when they connect onto the WI-FI in the hotel.
The Savoy uses the data collected through the registration form as indicated in Section 2 – Hotel Savoy – S.I.S.A. SRL Privacy Policy
For the purpose of the Personal Data (Privacy) Ordinance (the Act), the data controller is New Broadband Network Solutions, S.L, with registered office in Rome, Piazza Antonio Mancini 4, C7

For more information, consult the sections:
‘About the Service’ section http://n2s-group.com/about/
Sezione 'Privacy Policy' http://n2s.es/legal/

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